Parts & Service Coordinator (Finance)

Trident Southeast is seeking an ambitious Parts and Service Coordinator to join a dynamic company in a fast-paced and growing industry. The Parts and Service Coordinator will provide support to Field Service Technicians by performing a wide range of administrative and office support activities to facilitate the efficient operation of the organization.

Trident Southeast is a division of Morris Group Inc. one of the largest machine tool distribution networks in North America.
Job Responsibilities:

• Compete scheduling of meetings or tasks as assigned
• Act as a point of contact for customers and suppliers/vendors
• Prepare communications, such as: memos, emails, invoices, reports, and other correspondence
• Assist in the preparation of regularly scheduled reports
• Handle requests for information and data
• Provide "real time" support to managers as needs in the field arise
• Prepare material for meetings (schedules, presentations, etc.)
• Respond and resolve administrative inquiries and questions
• Collaborate with marketing on projects as needed
• Manage current and upcoming parts orders in our system
• Responsible for coordinating and shipping logistics of parts and machines
• Assist in maintaining project and customer information in SalesForce.com
• Handle sensitive information in a confidential manner
• Perform other related duties as assigned

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.


Job Requirements:

• Customer Service
• Ability to anticipate the needs of others to ensure their seamless and positive experience
• Excellent time management skills and ability to multi-task and prioritize work
• Strong written and verbal communication skills
• Ability to make good judgment calls with little supervision

Qualifications:

• 2-4 years of experience in a support role
• Proficient in Microsoft Office
• Prior administrative experience
• Prior parts and service experience
• Strong organizational skills
• Detail oriented
• Proficient in Spanish (preferred but not required)

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to effectively perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities and projects.
• Ability to sit for prolonged period of times.
• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms to finger and reach.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Benefits:

Morris Group Inc. offers competitive salary, comprehensive benefits packages, tuition reimbursement

Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class