Fred Beans Holdings, Inc
IT Field Representative (Finance)
Assist in reviewing and coding all purchasing receipts and invoices, to be sent to a manager for approval
Act as point person for all management, onsite and Helion assigned work orders for the Organization
Document and provide follow up to all clients, in regards to all assigned work orders, using email, phone calls, and another method, to ensure a timely and accurate resolution
Work with Manufacture support to maintain all dealership and manufacturers' software and diagnostic equipment. Including all PCs, Laptops, Servers, and or other wired or wireless network equipment and diagnostic devices.
Request support for and follow up with, any warranty replacements of any and all equipment.
Assist in training employees, to use specific hardware and software
Maintain a Clean and professional department, common and personal work area