Senior Business Analyst (Information Technology)

The Senior Business Analyst is a key member of the IT team, responsible for bridging the gap between technology and business operations. While the position strongly prefers candidates with experience in new product development and product lifecycle management, particularly with ERP and Product Lifecycle Management (PLM) applications, it is fundamentally a versatile analyst role that supports a wide range of business functions through technology-driven solutions.

The role is responsible for analyzing, documenting, and translating business needs into actionable process enhancements and operational improvements. This role involves close collaboration with stakeholders across departments such as R&D, Quality, Supply Chain, Manufacturing, Finance, and others to ensure that proposed changes support business objectives, regulatory compliance, and overall efficiency.

Essential Duties & Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time.

• Serve as a liaison between the business stakeholders and the technical teams to elicit, translate, and simplify requirements, ensuring mutual understanding and reducing project risks.
• Identify and address operational, financial, and technology risks.
• Build and maintain trusted relationships with stakeholders at all levels.
• Analyze current business processes and systems to recommend improvements and enhancements.
• Monitor project progress to ensure prompt delivery of key business requirements.
• Partner with business stakeholders to identify, analyze, and document business processes and system requirements.
• Support business planning and risk analysis activities.
• Capture and clarify business needs through active engagement with stakeholders.  
• Collaborate with external vendors to provide consulting, training, and support for enterprise applications.
• Maintain a comprehensive understanding of the company's technology eco-system and identify opportunities for efficiency.
• Lead or contribute to multiple projects by managing documentation, scope, schedules, priorities, and escalation paths.
• Translate business requirements into functional and technical specifications.
• Use data analysis tools and skills to analyze trends and opportunities.
• Leverage strong business process understanding and foundational knowledge of enterprise system controls, to support effective, secure and compliant solution design.
• Provide leadership through cross-functional, clear communication across all levels, strategic problem-solving, and driving accountability.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.

• Exceptional communication and facilitation skills.
• Expert-level proficiency in requirements elicitation and documentation.
• Strong interpersonal and team collaboration skills.
• Well-developed problem solving and critical thinking skills.
• Advanced adaptability in navigating ambiguity and shifting business priorities.
• Deep expertise in Saas applications and release cycles, with Oracle Fusion experience preferred.
• Proactive self-directed with a strong sense of ownership.
• High-level proficiency in technical understanding of data mapping, data migration, security, and report/BI. development, including documentation.
• Ability to travel up to 10% of the time and work a flexible work schedule.

Education and/or Experience:

• A bachelor's Degree in Business or Information Systems or equivalent work or education experience is required. An advanced degree is preferred.
• Minimum 5 years of experience working in business/system analysis required.
• Minimum 3 years' experience with ERP applications/solutions preferred.

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone along with reaching. Specific vision abilities include close vision requirements due to computer work. Moderate noise, ability to work in a confined area, and ability to sit at a computer for an extended period of time are also included.

The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

Get to know us:

• A people-focused company that cares: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
• A valued and supported workforce: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower-than-average employee cost share, generous PTO, 401(k) match, and more.
• An engaged and energized culture: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
• A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.

Hybrid Work Model: At The Krusteaz Company, we have in-office "core days" of Tuesdays and Wednesdays where all corporate employees are expected to be onsite. Mondays, Thursdays, and Fridays are flexible remote days to allow for work/life balance. You may be asked to come in outside of a core day from time to time, based on business needs. We have found aligning our scheduled in-office days provides opportunity for employees to build connections and collaborate together. 

Benefits: We are proud to offer generous benefits including comprehensive medical, dental, and vision insurance (starting at $60/month for employee-only coverage on the PPO Plan or starting at $30/month for employee-only coverage on the HDHP), 401(K) matching, 3 weeks of paid vacation, 10 paid holidays, 1 paid personal holiday, company provided life insurance and disability insurance, flexible spending account, healthcare saving account, voluntary accident insurance, voluntary critical illness insurance, and tuition reimbursement.

Salary Information: An employee in this position can expect a salary range between $103,037 and $169,998. We typically pay out between $116,000 and $147,000. The actual salary offered will carefully consider a wide range of factors, including internal equity, experience, education, certification, training, and location. All positions are eligible for additional incentives based on business performance.

We hope you'll take the time to get to know us!

The Krusteaz Company is not sponsoring new applicant employment authorization at this time, and please, no third-party recruiters.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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