Inspection Manager- Fire (Security)
What will you do
The basic function of this position is to supervise inspectors in performing routine inspection, testing and preventative maintenance of company product line, as well as similar competitive product line inspections. Provide specialized training and direction to inspectors and trainees. Required to audit the service delivery and review performance of inspection teams.
How you will do it
Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements.
Oversee fire alarm and sprinkler inspectors' day-to-day tasks, recommend new hires, promotions and aid in performance evaluation and training of technicians.
Responsible for the total completion of all inspections and contract obligations, i.e., cleaning, or subcontractor work by coordinating with dispatch the scheduling of all inspection teams.
Make sure all inspections are scheduled timely and completed on schedule.
Work with inspections dispatch and Systems Integrity Representative in reviewing deficiency inspection reports.
Make sure deficiencies are properly followed up on as outlined in the company Deficiency Program.
Instruct and ensure inspectors are correctly completing Service Requests with proper coding through communicative devices, such as laptop computer and/or hardcopy. Ensure that a customer signature is obtained upon completion of all assigned calls.
Ensure that all company manuals, vehicles, tools, equipment, etc. are maintained by all inspections teams in accordance with Company procedures and policies and in a professional manner.
Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.
Ensure all inspection and service personnel adhere to and follow safety guidelines and policies at all times.
Must provide on-going safety training to all inspection and service personnel.
Consistently exercise good customer relation skills, by dealing with customer programs or issues calmly and effectively.
What we look for
Two-year Associate degree in a technical field, such as electronics or electricity, or equivalent experience.
6+ years of management experience, preferably in a similar industry.
Minimum three (3) years of experience in the fire protection/life safety industry.
NICET Level II Certification
Must be able to effectively communicate with employees, employers, customers, and authorities having jurisdiction in English both written and verbally.
Proficient in use and application of personal computers including Microsoft Office Suite
Knowledge of applicable fire regulations and codes i.e., OFC, ULC etc...
Must obtain and retain any licenses that are required by National, State, and local codes.
Must be able to pass a pre-employment security, drug, and background check.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.