Director NetSuite Software Development (Engineering)
The Director of NetSuite Software Development plays a vital role in overseeing all software engineering, support, and administration of alphabroders NetSuite system. Used for order creation, processing, and invoicing, NetSuite is also used for all pick, production, and shipment management of custom imprint orders at multiple distribution centers handling thousands of orders every day. Custom screens, service-based integrations, cloud services, and even VueJS apps are leveraged to provide efficiency, accountability, and flexibility in the fulfillment of dynamic, customized orders.
Development work is shared between internal employees and external vendors and is comprised of a mixture of different types of changes including:
This is a hands-on management role, with the expectation the Development Director will be involved in reviewing coding changes, resolving technical blockers, participating in technical analysis, mentoring, and training as well as handling support issues directly where possible.
This role also has a strong focus on manufacturing processes relating to item customization and decoration NetSuite and supporting apps drive an entire multi-step production process from initial work order to shipment of the final product. Solutions need to consider roles of production floor workers, capabilities of machinery, exception-handling for special orders, and overall efficiency of processes.
The Development Director plays a pivotal role in functioning as the facilitator between business requests and technical resources, managing all inbound work requests, tracking of support issues, prioritizing efforts with business, and tracking work demand vs available labor.
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