Options Counseling and Family Services
Bilingual Administrative Support Specialist (Spanish/English) (Personal Services)
Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.
In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.
Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://wp.options.org/employment/benefits/
The primary responsibility of the Bilingual Administrative Support Specialist is to answer agency phones, schedule ongoing client appointments, and provide administrative support to Licensed Medical Professionals (LMPs), service providers, and clients. Requires ability to interact and relate well to the public, in person and on the phone. May occasionally need to travel to Beaverton and Portland offices for coverage; position will be based in Clackamas.*
The proposed schedule is Monday through Friday from 9:00 AM to 6:00 PM.
Bilingual in English/Spanish (Options pays a differential for Spanish-speaking employees; must pass an assessment to qualify). A minimum high school education or equivalent, and one year of office experience and/or training, or an equivalent combination of education and experience. Must be computer proficient in Microsoft Word, Excel, and record keeping software (applicants will take a computer assessment to assess skill level). Must have a respectful, open, unbiased, and accepting attitude toward clients, their families, and other staff. Pass a DHS background check and/or fingerprinting.
Experience working in a clinical setting, medical or mental health.
Essential Duties and Responsibilities:
Reception/Client Support – 60%
Service Provider/LMP Assistance – 20%
Administrative, Office, and Facility Support – 20%
*Employee will be paid mileage for any travel during work hours