Merced Faculty Associates Medical Group
Patient Outreach Coordinator (Project Management)
Maintain a high level of confidentiality
Document work processes as required
Personal appearance and conduct must be professional at all times
Establish and maintain effective working relationships with staff and management and have effective personal and clear telephone communication with patients, clients and business entities
Comply with company policies and procedures, perform related work as required
QUALIFICATIONS/SKILLS:
High school diploma or GED
Able to effectively communicate with staff, physicians and patients.
Must provide excellent customer service.
Strong organizational and interpersonal skills
Must possess basic computer knowledge and skills
PHYSICAL REQUIREMENTS:
Hearing: Adequate to perform job duties in person and over the telephone.
Speaking: Must be able to communicate clearly to patients over the telephone.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Other: Frequent sitting in a confined position; occasional lifting, bending, stooping, walking or standing with some heavy lifting for short periods of time. It is necessary to view and type on computer screens for long periods. Manual dexterity must be sufficient to operate a keyboard, type 25wpm, operate a computer, fax machine, calculator and other necessary office equipment.
WORK ENVIRONMENT:
Work is performed inside a temperature-controlled office building in an open cubicle office environment. Work involves frequent telephone contact with patients.