Teasdale Fenton Restoration is a local, family owned restoration company headquartered in the Greater Cincinnati area serving Southwest Ohio, Northern Kentucky, Southeast Indiana and the Columbus area. Teasdale Fenton has experienced rapid growth in the restoration business and we are looking for the right person to fill a Full-Time Customer Service position.
RESPONSIBILITIES OF THIS POSITION INCLUDE BUT NOT LIMITED TO: - Handle a high-volume of incoming calls from customers wanting to schedule carpet cleaning, water restoration, etc... - Provide a high level of customer service while navigating company specific software. - Communicate effectively with individuals/teams in the company to ensure high quality and timely expedition of customer requests. - Make outbound calls to customers from our own database for sales. - General office duties, including but not limited to filing, faxing, assisting other team members as needed.