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ESM Hagerstown LLC

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Fitness Director (Personal Services)



The Fitness Director effectively manages all aspects of the fitness department including floor staff, group exercise instructors and personal trainers, programs, equipment, and associated departments and facilities within the Hagerstown Field House to maximize new member recruiting, member retention and facility profitability. The Fitness Director is a salary exempt position and will report directly to the General Manager.

Essential Duties and Responsibilities

Available to work all hours the HFH is open, including evening and weekendsRecruit and retain members through providing first class programs, facility and guest serviceRecruit, hire, train, evaluate, coach and supervise all personal trainers and floor staffOversee Group Exercise classes and instructorsCreate, implement and manage staff schedulesMaintain fitness center and other associated areasManage equipment maintenance effectively to minimize down timeEffectively communicate with facilities, housekeeping, and outside contractors to inform of any issues affecting the fitness departmentProduce annual departmental budgetReview and submit payroll report(s)Submit quote and/or expense reports for any and all departmental purchases according to established guidelines prior to executionAddress all employee issues in a fair and consistent manner per established HFH guidelinesMonitor and evaluate the quality of personal training through surveys, phone calls and other meansCommunicate and engage group exercise as part of the member experienceAttend required weekly staff meetings Maintain current certifications of all personal trainers and floor staffEnroll new and current members into programsManage towel serviceKeep fitness center and associated areas relevant per industry standards and trendsCreate orientation programs for new members and potential members on equipmentAbility to multi-task and be well organizedWork in a team environment and effectively on your ownCommunicate effectively with others, verbally and in writingPerform other duties and responsibilities as needed, required, or assigned by the General Manager

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