Account Manager (Finance)

WHO WE ARE:
Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value and service.
Ferrotec (USA) Corporation is headquartered in Santa Clara CA with operations in Bedford NH and Livermore, CA. Ferrotec is a rapidly growing technology company with a worldwide presence in a broad array of end products, manufacturing systems, and industries serving primarily the semi-conductor industry. We provide our customers with advanced material, component, system, and manufacturing solutions.
HOW YOU WILL IMPACT OUR TEAM:
Primary responsibility is to manage the customer / supplier relationship with one or more key accounts to achieve optimum cooperation and good will between the companies. Substantial relationship building and team building abilities are required. Responsible for collaborating with all disciplines of the organization to ensure that Ferrotec's interests are well represented and that the customers' needs are understood, planned for, and responded to in a timely fashion. Responsibilities include working cross functionally and globally to insure that budgeted gross margins are achieved. This position is both strategic and tactical in nature. Time traveling is estimated to be no more than 50%.
Reports to Senior Program Manager of the Business Unit.
WHAT SUCCESS LOOKS LIKE:
Primary responsibility is to generate targeted revenue with the assigned account(s). Activities include establishing and maintaining key relationships within the account(s), facilitating and constructing long-term purchasing agreements, and supporting the need to meet gross margin targets.

Account Management - produces various documents as required including product quotations, business / product presentations, business / product proposals, etc.
High level communication ability with knowledge of how to interface with global Ferrotec cross-functional teams regarding their contribution to shipment of customer Purchase Orders:

Documentation Control/ Engineering to ensure Drawings are added to the Adept Database as well as ability to use Adept. Review technical specifics concerning Prototype, Tooling orders with Engineering.
Accounting/Finance for Price List Updates (concerning invoicing and purchasing cost) and producing Credit Memos for Warranty and/or shipment errors or omissions.
Quality for latest status of product configuration and proper coordination of specially marked shipments (PPAP, Prototype, DV, PV, etc.) and or ECR controlled shipments.
Interface with Purchasing to ensure that materials that support the customer's finished goods are identified as volume changes. Work with Purchasing when vendors are to support Prototype materials for FT prototype builds.
Interface with manufacturing to Quote Tooling, Prototypes, and Spare/Service parts as required by the customer. Familiarity with tooling file types 3D Files for tooling vendors as well as tooling orders and progress billing supported by timelines. Familiarity with Microsoft Project.
Account Management for particulars concerning Capacity, Scheduling conflicts, Pricing Issues (Transfer and External Price List); Quote requirements, Warranty Returns/Credits Memos (sign off), tooling needs, Program timelines (Microsoft Project).

Product - Identifies the need for new products. Works with Design Engineering and Manufacturing to assist in new product development initiatives targeted to the needs of the key account(s).
Manufacturing - generates both short-term and long-term rolling forecasts for revenue and product / volume mix.
Competition - Benchmarks our products with the competition from a technical and business perspective. Monitors competitive forces that could compromise our position