YOUNG MENS CHRISTIAN ASSOCIATION OF GREATER DES MOINES IA
Welcome Center Staff | Walnut Creek Family YMCA (Project Management)
Provides excellent service to members, guests, and program participants in the Y and of the phone, contributing to member retention.
Conduct interviews and/or tours responsive to the needs of prospective members; sells
memberships.
Builds relationships with members; helps members connect with one another and the
YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Applies all YMCA policies dealing with member services.
Msintains facility appearance and ensure safety measures are in place.
May hand out locker keys and towels; monitors the locker rooms and facility as required.
Perform additional duties as assigned by supervisor or designated staff person.
Demonstrate and support the objectives of the Association as embodied in the mission statement and values.