Certification Analyst (Legal)
LegitScript, one of the Top 100 Workplaces in Oregon, is seeking an exceptional Analyst to join our team at our Portland, Oregon-based headquarters.
Job Title: Analyst
Summary: The purpose of this role is to evaluate and analyze websites, products, and services to determine their compliance with applicable laws and regulations and their eligibility for LegitScript certification.
Engage in behaviors aligned with LegitScript's core values: Be Awesome, Be Open, Be Thoughtful, Be Invested.
Review applications and ensure all required documentation was provided.
Interact with applicants via phone and email to obtain information while maintaining a customer service attitude.
Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews.
Research and refer to applicable regulations, escalating to internal Legal team or Policy Analyst when appropriate.
Research, classify and update products and website classifications as well as maintain the integrity of currently stored data.
Monitor billing and payment status, escalating internally when appropriate.
*This is a snapshot of the responsibilities and not meant to be an exhaustive list. Other duties will be assigned.
Required skills and experience
Aligned with values
Growth mindset (receptive to feedback, learner)
Able to work under pressure
Good judgment/common sense
Clear and professional written and verbal communication skills
Collaborate with the team to find creative solutions to emerging issues
Meet deadlines, research efficiently, juggle multiple projects at once
Complete our intensive analyst training
Comfortable with ongoing training and self-study; constantly and independently learn about new regulatory fields, investigative tools, and review techniques
Able to use good judgment to make decisions in ambiguous situations and/or with limited information available
Preferred skills and experience
Previous Analyst and/or professional research experience
Experience with internet investigative techniques
Knowledgeable about a regulated field (supplements, hemp/CBD, drug and alcohol addiction treatment, healthcare, etc.)
Process improvement experience
Management experience (project or people)
Advanced level fluency in a second language
LegitScript helps our clients keep their services legal and safe for consumers. Our analysts monitor high-risk online activity to empower businesses, governments, and consumers to make incremental changes that will result in a secure, more transparent internet. This position will be remote (only available in certain states) until the shelter in place restrictions are lifted.
In addition to competitive salaries, full-time employees enjoy a great benefits package:
Candidates must be authorized to work in the US. LegitScript does not offer visa sponsorship at this time. LegitScript is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.