Federal Reserve Bank (FRB)
Mail Services Associate (Finance)
While the SF Fed is a Reserve Bank, we're not what you might expect. We're unreserved here. That means we seek new and diverse perspectives. We spark conversations and encourage debate. We build opportunity. We pursue careers that are true to ourselves. We are looking for people who want to help our country reach its full economic potential. When you join the SF Fed, you join a team of people working together to promote an inclusive economy that works for everyone.
At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve. The SF Fed is an Equal Opportunity Employer.
The Senior Mail Services Associate has expert level knowledge and minutiae for processing and coordinating the logistics of all incoming and outgoing items for the Bank, including mail, packages and other receivable goods and assets. Serve as the first point of contact of these goods, executing proper screening and handling techniques at a proficient level.
Highlights of Responsibilities:
Coordinate and organize bulk distribution of merchandise, goods, or bank assets for various business lines or Bank wide.
Provide thorough secondary screening and inspection of all incoming mail and packages by utilizing technical and physical screening techniques, including the use of x-ray equipment and industry standard visual and physical inspection.
Ensure that divisional and Bank wide protocols are followed in handling and addressing suspicious or hazardous items as well as the receipt and handling of incoming and outgoing valuables.
Train and develop team members as needed regarding production equipment features, software usage, screening techniques, and best practices for all daily processes.
Build relationships with external vendors and internal contacts and escalate production issues or equipment problems through the appropriate channels.
Collaborate with Procurement and Information Technology Services to ensure proper receipt of incoming purchased goods by verifying vendor shipments and invoices match purchase orders, coordinate delivery of goods, and input items received into procurement and spend management software (e.g., Ariba).
Liaise with diverse business partners and lead initiatives to provide quality and timely daily operational needs and special requests.
Serve as the backup Lead when needed, be aware of the various administrative tasks completed by the Lead and oversee workflows.
Requirements:
High school diploma or GED or Associates degree preferred
3 plus years of related experience
Excellent logistics skills including coordinating the receipt of inventory, sorting, organizing, and fulfilling orders, expert assembly, and on-time shipment.
Expert level knowledge of screening and handling of mail/packages techniques, including functionalities of x-ray equipment, mailroom applications, such as tracking software.
Ability to identify suspicious mailing and packages through high level knowledge of identifiable factors.
Experience in best practices and industry standards (including use of PPEs, bio hoods, manual screening techniques, etc.), and ability to train others in this area.
Understanding of various production level software and equipment (e.g., tracking software, FedEx.com, bulk mailing, etc.), and ability to troubleshoot as needed.
Ability to operate and troubleshoot heavy operational equipment such as pallet jacks, forklifts, shrink wrappers, etc.
Experience with project management a bonus.
Computer literacy with knowledge of MS-Office.
Certification in forklift operations preferred
Salary Range: San Francisco: Min $41,200 Mid: $53,600 Max: $65,9000
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.
All employees must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank's vaccination policy; the Bank will provide accommodations as required by law for individuals unable to be vaccinated due to medical condition or sincerely held religious belief.
At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.