BMW of North America
Executive Customer Relations Representative (Finance)
To deliver the ultimate customer experience, we partner with many BMW Group departments, the Customer Relations Call Center, the BMW Group dealer network and field teams, and our worldwide colleagues.
As an Executive Customer Relations Representative, you are empowered to advocate for the customer on behalf of BMW Group executives and Board members to address and resolve inquiries and requests for assistance while providing an exemplary experience to assure our customers that "they are the heart of everything we do."
PLEASE NOTE: You will not answer unscheduled customer calls. Rather, you have autonomy as you personally manage your current customer portfolio while having the freedom to plan your workday.
While working remotely, you can expect your direct manager and colleagues to fully support you in smoothly transitioning into your new role. You'll receive a comprehensive orientation, one-on-one training, ongoing team support and guidance, and partake in warm and welcoming virtual meet and greets with department management and associates.
If you'd like to become part of a motivating, friendly team environment where the emphasis is on supporting one another and collaboration, apply today!
Key Responsibilities Include: