Arhaus
Delivery Driver - sign-on bonus (Transportation)
Responsible for maintaining and supporting customer goodwill and satisfaction by accomplishing professional home delivery and set-up of merchandise in support of store sales/transfers. Also responsible for the timely reporting of paperwork and its accuracy.
RESPONSIBILITIES:
• Maintain the dress code policy at all times.
• Maintain Company equipment to assigned specifications.
• Properly load return merchandise to facilitate effective damage free shipment while in transit.
• Understand generated paperwork and technology used in delivery and return processes.
• Delivery of correct merchandise to proper customer according to the delivery schedule and route in a professional manner.
• Maintain compliance with all appropriate DOT directives.
• Minimize damage to merchandise and home during delivery process.
• Perform minor repair, touch-up, and assembly of merchandise as needed at time of delivery.
• Treat customer property in a professional manner.
• Properly package merchandise from returns of stores and customers.
• Generate and maintain necessary paperwork; customer invoices, incident reports, drivers logbook, and delivery manifests.
• Resolve delivery related problems on the spot whenever possible. Notify customer service while at the customer's home of potential problems during the delivery.
• Assist as needed in special project assignments and training new delivery drivers.
• Other duties as may be determined by management to perform the necessary functions of the position on an as-needed basis
REQUIREMENTS:
• High school diploma or equivalent required.
• Interpersonal skills and ability to facilitate a team atmosphere are essential.
• No physical limitations that limit ability to carry and move furniture weighing up to 130 pounds.
• Eligible to obtain a Class B driver endorsement.
• NO more than 2 moving violations and no at-fault accidents within the most recent three-year period.
• Ability to use maps to find specific street addresses and to navigate from one delivery location to the next.
• Outgoing personality and ability to interact with customers in a positive and professional manner are preferred.
• Dedicated to the business and willing to work overtime as needed.
THIS POSITION DESCRIPTION IS NOT AN EMPLOYEE AGREEMENT OR CONTRACT. MANAGEMENT HAS THE EXCLUSIVE RIGHT TO ALTER THIS JOB DESCRIPTION AT ANY TIME WITHOUT NOTICE
Warehouse - OH, NC, TX