Sonesta International Hotels Corporation
Guest Services Agent (Administrative)
Job Description SummaryJOB OVERVIEW:
DUTIES AND RESPONSIBILITIES:
At the front desk:
As an Instant Service agent, both in the service center and at the front desk:
As a Guest Relations agent:
As a Concierge;
As a Bellperson/Valet or Doorperson:
Qualifications and Requirements:
High School diploma or equivalent, plus one year front desk/guest service experience and six months experience as a phone and/or switchboard operator. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Work Area: Front Office, Front Desk, Back Office, Business Center
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
Additional Job Description
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.