Product Configuration Analyst 1 | Prod Conf Analyst I (XW) (Finance)
As a Product Configuration Analyst I, you'll play a key technical role supporting the setup and configuration of our XactAnalysis product. This is a detail-oriented, collaborative, and rewarding position that directly impacts our clients' experience.
You'll work from a ticket queue to process configuration requests, ensuring each setup is completed accurately and thoroughly documented. Your role requires a high level of data integrity and ownership-mistakes in configuration can have significant consequences for our clients and internal systems. Maintaining precision and accountability in your work is not just encouraged-it's essential.
You'll track progress within the ticketing system and contribute to a team-oriented environment by sharing knowledge, balancing workload, and aligning with shared goals. You will also collaborate cross-functionally with Product Development and Account Management to ensure client needs are met accurately and on time.
We're looking for candidates who are meticulous, self-driven, and take full responsibility for the quality of their work. A strong attention to detail and a willingness to become proficient in XactAnalysis are essential. We value professionalism and team spirit-and we make time to celebrate our successes together.
Key Responsibilities:
- Process and complete configuration requests via a ticketing system
- Ensure absolute accuracy and data integrity in all configurations-errors can have widespread impact
- Maintain detailed documentation and real-time status updates in tickets
- Collaborate with team members to manage workload and share product insights
- Partner with Product Development and Account Management to fulfill client requests
- Take full ownership of your work, ensuring a high standard of precision and accountability
What We're Looking For:
- Strong attention to detail and ability to follow technical procedures
- High sense of ownership and responsibility-mistakes can be critical
- Excellent communication and collaboration skills
- Ability to quickly learn and become proficient in proprietary tools like XactAnalysis
- A proactive, team-oriented problem solver with a commitment to quality
- Bachelor's degree in a technical field or equivalent professional experience (preferred)
- 2+ years of experience in the software industry or a related technical environment
- Experience in the property insurance industry or with Xactware products is a strong plus
Technical Skills
- Proficiency with tools such as Microsoft Office, JIRA, and Microsoft Teams
- Familiarity with data transfer protocols and technologies: EDI, FTP/SFTP, Web Services, XML, APIs, and SQL (preferred)
- Understanding of Lean Six Sigma methodology (preferred)
Analytical & Problem-Solving
- Exceptional analytical thinking and troubleshooting skills
- Strong attention to detail, with a high level of data integrity and accountability
- Ability to identify root causes, propose solutions, and implement process improvements
Communication & Collaboration
- Clear and effective verbal and written communication skills
- Strong interpersonal skills with the ability to collaborate across teams and departments
- Team-oriented mindset with a commitment to delivering outstanding internal and external customer service
Work Management & Ownership
- Ability to manage and prioritize multiple tasks independently to meet service level agreements (SLAs) and deadlines
- Demonstrated ability to follow documented processes and encourage process adherence across the team
- Commitment to maintaining accurate documentation and contributing to the team knowledge base
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
