Patient Services Representative - Full Time (Administrative)
Reporting to the Patient Services Manager, the Patient Service Representative is cross-trained to support various clinical and non-clinical department operations by registering patients, verifying insurance information, managing appointments including scheduling and confirmation calls. The Patient Service Representative will also answer incoming calls supporting the health center's operations as well as managing these calls appropriately either by directly answering the caller's questions or managing phone requests in accordance with our policy and procedures. Staff in this position must demonstrate superior customer service, excellent verbal communication skills, good judgment and problem solving ability.
GENERAL DUTIES & RESPONSIBILITIES:
Education: High School Diploma or equivalent