UNIVERSITY OF CINCINNATI MEDICAL CENTER, LLC
Communication Specialist - UC Medical Center - Service Response Center (Finance)
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Primary Purpose: Under minimal supervision by the Supervisor/Sr. Director Parking & Access Control, coordinate responses to service requests received by phone, database or email. Performs several clerical duties such as typing, data entry, generating service request, record keeping, filing, scheduling, coordinating projects and service requests, distributing mail, operating computer business applications and other standard business office equipment. Processing information in a timely manner and follow up with the requesting customers. Monitors critical alarms, fire alarms and key distribution. Dispatch appropriate personnel handling the request service.Knowledge and Skills:
Education: High school diploma or GED.
Years of Experience: 2 years' experience preferred.
Required Skills and Knowledge: Ability to multi-task on a consistent basis. Ability to utilize a headset for phones/radio and hear what is going on in a busy communications center. Type accurately at a speed necessary for successful job performance. Ability to take direction, work independently and as part of a group. Must be able to sit for an extended appropriate voice modulation. Must be available to work all shifts, including, but not limited to day/evenings/night, weekends, holidays and mandatory overtime as needed. Proficiency with personal computers and windows based applications.