ZEALANDIA HOLDING COMPANY
Guest Service Representative (Administrative)
LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Escapes! To the Shores location in Orange Beach, Al! LHR offers an excellent benefits plan for all qualifying employees including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k), travel perks, and more! LHR contributes to an ESOP and is an EOE!
The Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.
The GSR may also:
LHR's Core Competencies
Knowledge & Skills
Next to each activity insert N, O, F, or C based on the job requirements.
N (Not Applicable)
Activity is not applicable to this occupation.
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Handling / Fingering
Reach Above Shoulder
Squat or Kneel
10 lbs. or less
Over 100 lbs.
12 lbs. or less
The GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.