Program Manager (Finance)

Amphenol IPC (AIPC) is the global leader in power distribution interconnect solutions for IT & Data Communications equipment, electric mobility, and industrial power conversion. We are driven by innovative, empowered, and creative teamwork, and build solutions that solve business challenges. Headquartered in Endicott, NY, and with operations in China and Mexico, AIPC is a division of Amphenol Corporation, a Fortune 500 company with over 90 years of experience in enabling the ongoing electronics revolution. We are seeking a Program Manager to join our team that coordinates business with the Industrial, Clean Energy, and Heavy Equipment markets. In this role, you will be responsible for supporting and managing key customer programs, ensuring seamless execution across internal teams. As a central point of contact, you will play a vital role in managing customer relationships, aligning project goals, and facilitating cross-functional collaboration in a fast-paced environment. The ideal candidate will serve as both the voice of the customer within the organization and the voice of the organization to the customer, ensuring expectations are clearly communicated and consistently met. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer & Program Management Oversee the management of key customer accounts and Industrial programs, ensuring seamless execution and timely delivery. Serve as the primary point of contact for customers, providing proactive communication and prompt issue resolution. Manage Return Merchandise Authorizations (RMAs), ensuring timely processing and follow-up. Project Planning & Execution Track project milestones, proactively identify risks, and implement corrective actions to maintain program success and customer satisfaction. Lead meetings and communications to keep all stakeholders informed of project updates, deliverables, and timelines. Collaborate cross-functionally with Sales, Customer Service, Engineering, Operations, and Quality teams to drive effective project execution. Financial & Strategic Planning Prepare negotiation strategies in collaboration with Sales and Marketing teams. Manage quote generation processes and work closely with the Business Development Manager (BDM) to secure final approvals. Prepare monthly and quarterly revenue forecasts for each account, supporting strategic business planning. Performance Analysis & Reporting Monitor program performance metrics and identify opportunities for continuous improvement and operational efficiency. Generate regular status reports for clients and internal leadership to provide visibility into project progress and outcomes. QUALIFICATIONS & SKILLS: Required Qualifications: Bachelor's degree in Business Administration, Management, Engineering, or a related field; or equivalent work experience. Experience in program, account, or project management, or expertise in customer service Strong customer service (CS) skills focused on building and maintaining long-term client relationships. Ability to manage multiple projects in a fast-paced environment while ensuring quality execution. Excellent written and verbal communication skills for effective collaboration with internal teams and customers. Solid organizational, time management skills, and problem-solving abilities. Proficient in Microsoft Office Suite; Experience with ERP or CRM systems is a plus. Preferred Qualifications: Industry experience with Industrial, Clean Energy, and Heavy Equipment markets. Customer-facing experience in account management or sales support. PHYSICAL DEMANDS (with or without reasonable accommodations): Prolonged sitting or standing. Visual acuity. Must be able to distinguish imperfections in material or product. Must be able to distinguish full range of colors. Potential to lift or transport light to heavy items (up to 50 lbs). Ability to adapt to change. Ability to apply mental processes, in order to understand and follow verbal and/or written instructions. Amphenol offers a competitive salary and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20). Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status.