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Metro One Loss Prevention Services Group (Guard Division PA), Inc.

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Site Manager in Training (Project Management)



Position Overview:
The Site Manager in Training role is a unique opportunity for individuals looking
to advance their careers in security management. This position is designed to provide
hands-on experience and mentorship, with the goal of preparing the individual to become a
Security Account Manager. The ideal candidate will have a strong foundation in security
operations and a desire to grow into a leadership role within our organization.
Key Responsibilities:
1. Operational Support:
o Assist the Security Account Manager in overseeing day-to-day security
operations, ensuring all procedures and protocols are followed.
o Participate in client meetings, site visits, and inspections to gain a
comprehensive understanding of client needs and expectations.
o Support the development and implementation of security strategies tailored
to specific client sites.
2. Leadership Development:
o Engage in leadership training and mentorship provided by the Security
Account Manager and senior management.
o Take on increasing responsibilities over time, including supervising security
teams, managing schedules, and handling client communications.
o Develop skills in conflict resolution, team management, and strategic
planning.
3. Performance Management:
o Assist in the evaluation of security personnel performance, providing
feedback and coaching to ensure high standards are maintained.
o Learn and apply best practices in performance management, including how
to handle disciplinary actions and recognition programs.
o Participate in the recruitment, onboarding, and training of new security
officers.
4. Client Relations:
o Build strong relationships with clients, acting as a secondary point of contact
and ensuring their satisfaction with our services.
o Learn how to manage client accounts effectively, including addressing
concerns, negotiating contracts, and ensuring compliance with service
agreements.
o Gain experience in developing client proposals and reports.
5. Administrative Duties:
o Assist with administrative tasks such as report writing, data analysis, and
record-keeping to support operational efficiency.
o Learn how to manage budgets, invoices, and other financial aspects of
security account management.
6. Professional Growth:
o Take advantage of opportunities for continuous learning through company sponsored training, industry certifications, and external seminars.
o Prepare to transition into the Security Account Manager role by developing a
deep understanding of all aspects of security operations and account
management.
Qualifications:
Experience: Minimum of 2 years of experience in security operations, with a
demonstrated interest in leadership and management.
Skills:
o Strong communication and interpersonal skills.
o Ability to work collaboratively with teams and clients.
o Organizational skills and attention to detail.
o Willingness to learn and take on new challenges.
o Proficiency in Microsoft Office Suite.
Working Conditions:
The position may require occasional travel to various site locations.
Must be willing to work flexible hours, including evenings and weekends, as needed.

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