Deputy Chief Information Officer (Primarily Remote, North Carolina Based) (Project Management)

This position will allow the successful candidate to work a schedule that will be primarily remote. While there is no expectation of being in the office routinely,  they will be required to report to the Alliance Home Office (Morrisville, North Carolina) as needed for business meetings, at minimum one [1] day a week.  The desired candidates will be a resident of North Carolina or if currently residing out of state, able to relocate for the position. 

The Deputy Chief Information Officer (DCIO), in partnership with the EVP/Chief Information Officer, serves as a strategic and operational leader for the Alliance Information Technology Department. This role provides oversight across all facets of IT, with a particular emphasis on enterprise data management, including data governance, architecture, and the operations of the Enterprise Data Warehouse. The DCIO plays a critical role in forming and refining the IT strategic plan to ensure alignment with Alliance's organizational priorities and regulatory requirements.

The DCIO leads a diverse team of technology professionals and engages cross-functional stakeholders to promote confidence in IT systems and data-driven decision-making. This individual is responsible for enterprise-wide system design, technology selection, vendor contracting, budgeting, and implementation—including compliance with NCQA, HIPAA, NIST 800-53, and other security and data protection standards.

By ensuring that modern data platforms, trusted information assets, and analytics-ready data products are in place, the DCIO supports key clinical, operational, and regulatory initiatives across the organization.

Responsibilities & Duties

Leadership of IT Staff and Initiatives

• Provides support for the EVP/CIO by accepting and completing day to day projects and assignments
• Supports and coordinates IT system design and development, contracting, budgeting, procurement, and implementation of enterprise information systems
• Participates in IT vendor and contract and relationship management for all enterprise IT technology solutions
• Participates in the development and supervision of the planning, management, and development of IT policies, procedures, and systems
• Provides timely and effective communications to Alliance staff in supporting IT Initiatives and Strategic Plans
• Supports the planning, organization, and implementation of the Alliance infrastructure and security for all corporate locations
• Participates, plans, and implements Alliance's strategic direction for operating within the IDD BH Tailored Plan and Medicaid Direct Contracts
• Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems to maintain innovative, effective and cost beneficial enterprise IT operations and solutions
• Lead the strategic development and operational execution of Enterprise Data Management (EDM), including Enterprise Data Warehouse (EDW), data integration platforms, and data quality frameworks
• Oversee Enterprise Data Governance efforts, including stewardship, metadata management, master data management, and policy development in alignment with regulatory and business requirements
• Develop and maintain forward-looking data architecture strategies, including on-premises and cloud-based data solutions supporting real-time, batch, and streaming analytics
• Build and lead high-performing data teams by defining roles and career paths across data operations, engineering, governance, and analytics
• Participates in meetings and communications between the Alliance IT department, executive management, internal staff, providers, the Department of Health and Human Services (DHHS), vendors, and other technology resources internal and external to the organization
• Develops and implement user training programs, as appropriate

Oversight of Budgets/Contracts

• Provides insight to other departments on the evaluation, selection, contracting, implementation, maintenance and support agreements for all information and IT systems, ensuring appropriate financial investment in strategic and operational systems for the organization 
• Participates in system evaluations to develop the business scope, requirements, and success factors to identify and measure the successful implementation of IT systems or solutions
• Participates in the development, monitoring and management of the annual operating and capital budgets for all information and technology systems purchased and contracted for use throughout the organization
• Maintains vendor relationships with IT suppliers to keep abreast of current technology solutions, equipment, prices, and terms of agreement to minimize the investment required to meet established service levels
• Evaluates hardware and software alternatives, perform appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks

IT Planning and Policy Development

• Participates in the annual IT planning process that will evaluate existing technology, information systems, disaster recovery and failover, and staffing requirements
• Research new solutions and technologies and recommends potential purchases, upgrades and changes to meet the changing business requirements
• Participates in the review of business requirements and requested enhancements and system changes for both internal and vendor developed software applications
• Develops and manages IT project plans for new development and system implementations to ensure projects are completed timely and on budget, while satisfying the business needs

IT Systems and Relationships Administration

• Promotes and supports relationships and communications between Alliance's IT resources, and external entities (e.g., government, hospitals, providers, vendors, and other health care organizations)
• Participates in the utilization and maintenance of systems architecture that support industry standards and protocols for data exchange, communications, software and interconnectivity between health care information systems and networks

Minimum Requirements

Education & Experience

Bachelor's degree from an accredited college or university in computer science, business administration, or other related field and a minimum of seven (7) years of IT management experience with increasing responsibilities in managing and supporting information technology and managing diverse teams in a healthcare or other IT delivery setting.

Knowledge, Skills, & Abilities

• Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care or governmental industry
• Knowledge of strategic and operational planning, personnel administration, federal, state, and local laws, financial and cost analysis, and trends in the health care industry
• Systems design and development process, including requirements analysis, feasibility studies, software design, programming, proof-of-concept testing, installation, evaluation, and operational management.
• Deep expertise in enterprise data architecture and data lifecycle management
• Leadership experience managing large-scale data warehousing and BI/analytics teams and platforms
• Understanding of federal and state data compliance (e.g., CMS, HIPAA, NCQA, CMS-0057-F)
• Business process analysis and redesign
• Management, mentoring and leading IT Teams
• Extensive project management planning, organizing, and execution experience.
• Budget preparation and monitoring
• Negotiating with vendors, contractors, and others
• Effective in verbal and written communications skills and presentation skills
• Self-motivated, independent, cooperative, flexible, and creative
• Comprehend complex, technical subjects and apply to business strategies
• Experience in Health Care Industry
• Experience in Advanced Analytics Data Modeling and Business solutions

Employment for this position is contingent upon a satisfactory background check and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date. 

Salary Range 

$203,445.60 - $254,307.00/Annually 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.  

 An excellent fringe benefit package accompanies the salary, which includes:    

• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility

Education

Required

• Bachelors or better in Computer Science
• Bachelors or better in Business Administration

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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