Taos Ski Valley, Inc.
Spa Attendant (Finance)
Adheres to policies of the facility, The Blake and Taos Ski Valley, Inc.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Taos Ski Valley, Inc. policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, retail stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Maintain spa lounge areas, facility maintenance, laundry, cleaning, amenity stocking
Reliable attendance on all scheduled work days
Other duties as assigned
Personal Skills
Strong personal character and commitment to Taos Ski Valley, Inc.'s Commitment and Passions.
Provides a guest experience that exceeds the guest's expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.