Sales Coordinator (Sales)
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
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POSITION SUMMARY:
- Opportunity to understand book publishing process, supply chain, and inner-workings of trade sales team
- Get to know key customers and reps throughout the Americas and play an active role supporting team strategy and workflows
SPECIFIC RESPONSIBILITIES:
- Supports local and remote team selling print and digital books to third party customers in the Americas
- Frontline on sales communication going to shared inbox; embraces a customer-centric approach to ensuring special sales, customer needs, new account setup, and adoption queries are answered in a timely and helpful manner and misplaced queries reach the right stakeholder within Springer Nature
- Prepares and/or coordinates sales materials for regular outreach and sales calls including presentations, newsletters, and catalogs
- Responsible for regular sales reports used to evaluate results and inform team strategy including monthly or quarterly commission statements for external reps
- Admin tasks include but are not limited to the scheduling and coordination of internal and external meetings and events, basic quotations, and bibliographic data verification
- Special projects as needed
CONTACTS:
- Frequent internal communication with trade sales, marketing, publicity, credit, logistics, fulfillment, and customer service colleagues
- Regular external communication with key accounts and commission sales representatives
- Constant email interactions in response to internal and external queries
REQUIRED BACKGROUND :
- Bachelor's Degree preferred
- Must be highly organized, collaborative, and self-motivated
- Strong oral and written communication skills required
- Must be proficient in MS Office
If you are an internal applicant please inform your line manager.
We offer a comprehensive benefits package that includes:
- Medical, Dental and Vision
- Life and AD&D
- 401(k)
- Flexible Spending Accounts
- Transit Accounts
- Tuition Assistance
- Summer Hours
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “Equal Employment Opportunity Is The Law” poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.
At Springer Nature we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
