Volunteers of America Chesapeake and Carolina's (V

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Community Living Service Coordinator (Personal Services)



COMPANY OVERVIEW

At Volunteers of America Chesapeake, we provide services in MD, DC, VA and the Carolinas, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is Helping Americas most vulnerable.

JOB SUMMARY

Reporting to the Director, Housing and Homeless Services, this position works with Prince George County s Continuum of Care and Permanent Supportive Housing (PSH) to individuals with disabilities and to families with children in which one adult member has a disability. The CLSC is to assist clients to obtain/remain in permanent housing; increase skills and/or income of participants; and help participates achieve greater self-determination.

REQUIREMENTS

  • A Bachelors degree in a social or human service from an accredited college or university with one year of experience providing housing services or working with persons with low income and/or homeless population; is preferred.
  • A High School or equivalency diploma with at least three years experience working with low income and/or homeless population; or a high school or equivalency diploma and a combination of post high school education and experience working low income and/or homeless population; or related fields totaling 18 months is required; is acceptable substitute for degree.

  • Additional experience with and training in the following is a plus: Homeless Management Information systems (HMIS) and Continuum of Care and Permanent Support Housing
  • Thorough knowledge of English usage.
  • Knowledge of available community resources, of community neighborhoods and areas populated by homeless individuals.
  • Thorough knowledge of reference and research methods and techniques used in collecting, compiling and organizing data.
  • Thorough knowledge of moderately complex analytical principles and techniques.
  • Demonstrated ability to prepare and present reports.
  • Demonstrated ability to collect, compile, edit, classify, and tabulate statistical and qualitative data.
  • Ability to establish and maintain a good working relationship with co-workers, clients and the general public.
  • Demonstrated ability to explain an agency's purpose, programs, and operations.
  • Ability to maintain activity logs, prepare statistical reports and complete simple forms.
  • Demonstrated ability to prepare and present ideas and information clearly yet concisely.
  • Ability to communicate effectively.
  • Ability to understand and explain community resources and services that aid the homeless.
  • Ability to motivate others.
  • Ability to research community resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Target and prioritize to serve individuals and families who are homeless as defined by the Department of Housing and Urban Development.
  • Submit applications for review and approval prior to the placement of families and/or individuals to include updating and resubmitting on the anniversary of the initial applications
  • Address maintenance issues reported and followed-up for community client living sites/ apartments.
  • The CSC must keep the Director informed of problems and coordinate cleaning/ turn-over when sites become vacant.
  • He/she coordinates monthly apartment inspections, annual inspections and inspection follow-up with apartment maintenance.
  • Coordinates activities and delivery housing and support services which address individual client goals and objectives in clients service plans, which are directed toward the development and/ or restoration of independent living skills.
  • He/She will also be responsible for ensuring that CoC Program client data is entered into the Homeless Management Information systems (HMIS).
  • Attends staff meetings, training, and program meetings as directed.
  • Ensures client and program compliance with VOAC policies and procedures and operations systems.
  • Performs other duties as assigned.

PHYSICAL REQUIREMENTS

  • The ability to safely operate a motor vehicle to transport oneself and/or equipment as necessary
    • The physical ability to travel to assigned locations, stand, sit, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities and operate office equipment.
    • Move and lift objects up to 30 pounds such as computers, monitors, files, etc.
    • Operate office equipment requiring continuous or repetitive hand/arm movements.
    • The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

  • Increase Client Participation in Program
  • Increase Clients ability to rent residence
  • Increase Clients ability to maintain/remain housed
  • Increase Clients ability to achieve greater self determination
  • VOAC policies and procedures will be implemented and programmatic requirements will be met.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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