Piper Sandler & Co.
Senior AV Specialist/Desktop Support Technician (Finance)
This individual will be expected to provide day to day AV support for the Piper Sandler headquarters office in Minneapolis. This includes daily testing to ensure all AV integrated conference rooms are performing at an optimal level as well as providing "white glove" testing, set up, and support for high profile client meetings.
The Specialist is expected to gain superior knowledge on all trading platforms to provide in depth support. It will also be expected that this individual gain knowledge and support the Business Line telephony devices which include, BT/IPC Turrets, MiTel, and mobile devices.
This individual will be expected to provide crisis management for downed services and help to resolve, manage and escalate those downed services via our Service Center.
This individual will also act as a liaison between our Business Line Partners, Vendors and Internal IT Department.
Requirements and Education: