TowneBank
Processing Services Support I (Temporary Position ending March 2021) (Information Technology)
Temporary Position ending March 2021
Primary Purpose:
Responsible for opening mail and separating payments received for various departments. Responsible for assisting with the processing of payments and reports for all lockbox Members/Systems. Bank support for ImageCentre transaction inquiries. Act as Bank liaison between the Bank and IC Data Center for transaction inquiries, adjustments, and Branch assistance. Assist with various Processing Services Projects.
Essential Responsibilities:
• Review/approve/print/mail member adjustments
• Scan daily reconciliation departmental documents into ImageCentre FCM
• Open and sort loan payments
• Ability to work with various departments for reconciling/balancing teller/other transactions Knowledge and understanding the operation of ImageCentre transactions flows
• Monitor incoming transactions and files to ensure minimum downtime and all transactions are processed from various channels
• Setup and unlock Member users with Lockbox NetImage system
• Sort and distribute Lockbox payments
• Ensure that all reports are printed/balanced/statistics logged for Lockbox Members
• Monitor of emails from Bank employees and Lockbox members. Research and make any necessary adjustments, and document/notify the other party
• Ability to work independently
• Other duties as assigned
• Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including Bank Secrecy Act (BSA)
Minimum Required Skills or Competencies:
• Must have speed and accuracy with 10 key
• Must be able to navigate within files and folders on the computer
• Computer skills (i.e. Word, Excel, etc.)
• Excellent communication, organizational skills, and detail oriented
• Excellent problem solving and balancing skills (debits and credits)
• Punctuality is a must
• Ability to work well with people and have team player attitude
Desired Skills or Competencies:
• Previous experience in a Bank and/or Item Processing Department