Quality and Employee Performance Lead (Information Technology)

Position Summary: Full Time position that provides services related to safety, health, work methods, and training. This will include extensive field visits with crews, identifying areas requiring training, conducting training in on-the-job settings or in other facilities, and evaluating performance in simulated and actual environments. The ideal candidate will have multiple years of experience and subject matter expertise related to training, safety, and quality control.

Essential Functions:

• Visits crews in the field and observe, train, and teach safety, quality, and work methods.
• Identifies areas that need further focus, and develops, schedules and presents training materials on those areas.
• Identifies crews that need further training on safety, quality, and work methods. Works with Area Supervisor to develop plan to train and address crew deficiencies.
• Presents Safety, Work Methods, and Quality Training Courses.
• Evaluates employee and driver performance.
• Conducts program level audits of EHS programs.
• Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
• Leads through change and diversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Provides feedback and coaching, in a mentoring role, challenges and develops employees, accepts mistakes, provides feedback and visibility for growth and development.
• Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability.
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Other Requirements:

• Must have commercial drivers' license with Intrastate
• Certified OSHA Authorized Outreach Instructor, Preferred
• Certified CSP, CHST, CUSP, CET, Preferred
• 4-10 years related experience and/or training; or equivalent combination of education/experience
• Must be able to work a flexible shift
• Able to read and interpret documents such as safety rules, operating and
  maintenance instructions, procedure manuals, etc.
• Able to speak effectively before groups of people
• Able to type out routine reports and correspondence
• Able to add, subtract, multiply and divide
• Able to define problems, collect data, establish facts and draw conclusions
• Able to deal with a large diverse groups
• Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms.

Work Environment:
While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
Competencies:

• Self-Motivated
• Team-Oriented
• Customer Oriented
• Bi-Lingual (Spanish/English) Preferred
• Must be able to follow Company safety rules and all other Company policies.

EOE/Minorities/Females/Vet/Disabled
Pike is a Non-union Company
 
NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization

Same Posting Description for Internal and External Candidates