HealthCare Access Maryland
Certified Navigator-Bilingual (Personal Services)
The Certified Navigator - Bilingual has three main responsibilities: 1) assisting consumers with enrollment in Maryland Health Connection in-person at HCAM locations or at partner sites; 2) participating in outreach to the community, including outreach and enrollment events, speaking events, educational workshops, meetings with partner agencies, and home visits; and, 3) assisting consumers over the phone at HCAM's Call Center. The Certified Navigator – Bilingual assists Limited English Proficient consumers in their native language.
The primary responsibilities for this position are: