Member Inclusion & Outreach (Hybrid, Morrisville, NC) (Personal Services)
The Member Inclusion and Outreach Specialist performs professional advocacy work for members and family members. The work will primarily serve to provide direct empowerment and support of members and their families who require the services and supports of the public system for Mental Health, Developmental Disabilities, or substance use disorders. This position will represent in meetings and public outreach the perspective of families and members who utilize mental health, intellectual and developmental disabilities, and substance use disorder services. The position is intended to improve the quality of life for members and families and will also work to measure that through personal outreach.
This position will require extensive travel around the community of Wake County.
Responsibilities & Duties
Coordination with DSS, Ombudsman and Enrollment Broker
Targeted Member education and outreach
Information Development & Dissemination
Quality of Life Measurement
Community Inclusion Planning Meetings
Education & Experience
Graduation from High School or equivalent and two years of experience with the population served; or an equivalent combination of training and experience.
Bachelor's degree in a Human Services field preferred.
Certified Peer Support Specialist or Family Peer Support certification preferred. Bilingual (English/Spanish) preferred.
Special Requirement-The employee must be an openly declared individual or family member (past or present) of mental health, developmental disabilities, traumatic brain injury or substance use disorder services.
Knowledge, Skills, & Abilities
18.19 to 31.32/Hourly
An excellent fringe benefit package accompanies the salary, which includes:
• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility