Saddleback Memorial Medical Center
Registered Nurse, (RN), Clinical Supervisor, Acute Medical Unit-FT/N (12hr) (Finance)
Purpose Statement / Position Summary
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities.
The RN, Front Line Supervisor is responsible for operational issues of the patient care department during their assigned shift. The RN, Front Line Supervisor is responsible for directing and coordinating all operations of the department according to the policies, procedures, standards and standard work that guide the processes for the assigned department. Responsibilities include the assessment, planning, implementing and evaluation of individuals and processes for the department to ensure consistent high-quality, cost-effective patient care. The RN, Front Line Supervisor has the responsibility to manage material and labor resources as defined in the departmental annual budget. The success of the department is inherent in the incumbent's ability to demonstrate positive, professional communication with patients, families, physicians, departmental and interdepartmental staff to optimize workflow and to facilitate problem identification and resolution.
Essential Functions and Responsibilities of the Job
List of broad job specific functions.
Preset goals from section 1 of CAT.
Integrity
Trust
Delivers promised results, expects and helps others to do the same. Is widely trusted and is seen as direct, truthful and authentic. Chooses the right path even when it may be uncomfortable or difficult. Takes ownership if mistakes are made and works to correct the situation.
Ethics
Doing the right thing even if no one is watching. At all times acts in a moral, ethical way that is compliant with all laws, regulations and policies governing MemorialCare's work as a health care provider.
Accountability
Personal Responsibility
Accepts full responsibility for personal behavior and contributes as a team member to complete tasks, resolve problems, and achieve goals. Follows through on commitments. Take responsibility for their actions.
Regulatory Requirements and Compliance
Complies with regulatory requirements, applicable laws, and policies and procedures set forth by the organization and individual departments. Maintains all license and certification requirements.
Fiscal Responsibility
Effectively manages time and resources to reduce waste and complete individual, team, unit/department, or organizational-wide work activities.
Best Practices
Communication
Practices open and honest communication demonstrating support and empathy. Respectfully ask questions and practices active listening to gain full understanding of diverse perspectives. Maintains the self-esteem and self-confidence of others. Effectively conveys both written and oral communication to achieve mutual understanding, while appropriately adapting the message, style and tone to accommodate a variety of audiences.
Continuous Learning
Pursues both internal and external learning opportunities for self and professional development. Proactively takes responsibility for learning about trends and changes in their given field. Regularly seeks and accepts feedback for development and improvement. Recognizes additional work or duties as an opportunity to grow professionally.
Compassion and Simply Better
Greet and Connect
Greets everyone with a warm smile. Treats all patients, families, and colleagues with respect and dignity.
Extraordinary Host
Takes care of our workplace (clean, uncluttered and inviting). Seeks opportunities to enhance our guests' experience. Provides patients with a quiet healing environment.
Guide People
Escorts guests where they need to go. Explains the patient's care in a way they can understand.
Express Appreciation
Demonstrates gratitude to patients, families, and colleagues.
Always Improving
Listens to our patients, families, and colleagues.
Synergy
Teamwork
Participates as active team member, demonstrating a willingness to engage and accept shared responsibility. Works cooperatively and collaboratively within and across departments to achieve positive results.
Essential Job Outcomes
Section II of the CAT. Specific job-related responsibilities and duties.
Qualifications:
Experience
List the minimum experience, skills, knowledge and abilities required to do the job.
List the education licensures or certifications preferred or required to do the job.