FALL RIVER HEALTH SERVICES
Rehabilitation Services Manager (Healthcare)
Supervisory Responsibilities: The Rehabilitation Services Manager has responsibility for hiring, training, scheduling, and evaluating performance, disciplinary actions, and discharging for employees within the department. This position assures that department employees are properly trained to perform their jobs, properly oriented to the work environment, and have the necessary equipment and resources to perform their work.
The Manager organizes and plans overall rehabilitation services and management systems within the community; directs community rehabilitation services assuring that facility and department policies and procedures and forms are consistent and that federal and state regulations and professional standards are maintained; regularly evaluates and reviews rehabilitation services to patients and residents; regularly attends patients / resident care conferences as needed to evaluate, determine and ensure quality rehabilitation services, and to ascertain needs for additional or modified services; implements standards that ensure safe, quality and therapeutically effective patient / resident care; performs all duties within the scope of the therapy practice guidelines and in accordance with productivity standards.
Develops and revises a plan of care based on the initial assessment, continual reassessments of client/family needs, client history, diagnosis, physician orders, expected outcomes, and client goals to include discharge plans when appropriate; performs or monitors the application of treatment; follows utilization guidelines and protocols; formulates and implements appropriate teaching plans; communicates significant clinical findings and changes to the physician and other involved personnel, including clients. Documents all skilled and medically necessary care thoroughly, timely and accurately. Plans of care, documentation, and care provided must comply with Medicare, State, Federal, JCAHO, insurance and payer requirements, as well as facility policy. Maintains client and organizational confidentiality at all times. Participates in the Quality Management / Quality Improvement program and completes all required in-service programs to ensure standards are met and skills are kept current. Assists in preparing the annual operating and capital budgets for rehabilitation, monitors compliance to the budget and verifies / authorizes employee hours worked. Communicates effectively with all individuals physicians, board members, administrative team, patients/residents/families, fellow employees, internal and external customers. Conducts assistant, aide and support staff supervisory duties according to federal, state, Medicare, and local policies. Initiates hiring, promotion, transfer, discharge, disciplinary actions, and performance reviews. Participates in staff meetings, case conferences, business development meetings, and customer service programs as required to ensure the facility meets its goals and obligations to the community. Delivers a high level of customer service to all internal and external customers. Organizes and provides leadership to rehabilitation practitioners and is a resource to other health care team personnel.
This position must be able to prioritize tasks in order to accomplish work duties; effectively manage department staff and delegate tasks to ensure all functions of the department are completed in a timely manner. Good organizational skills, communication skills, teaching skills, and the ability to quickly adapt to changing situations. Demonstrates leadership competencies through communication and relationship building, developing self and others, and teamwork. Demonstrates ability to access and use information in meaningful ways.