Ascend Learning, Inc.
Sales Development Representative (Project Management)
Ascend Learning; LLC (www.ascendlearning.com) is a leading provider of technology-based educational, curriculum and assessment solutions for high-growth careers in a range of industries, including healthcare, fitness and wellness, and insurance and financial services. We provide outcomes-based solutions aimed at helping people enter, sustain and succeed in their chosen fields. Ascend employs more than 1,000 employees, with headquarters in Burlington, Mass., and offices in Kansas City metro, Phoenix metro, Minneapolis-St. Paul, Walnut Creek, California, Ann Arbor, Michigan, New York and the U.K.
The National Academy of Sports Medicine (NASM), a division of Ascend Learning, is the global leader in health and fitness professional education and certification. NASM's unique approach to health & fitness through their proprietary Optimum Performance Training model (OPT), as well as unique approach to education, has established it as the best in class provider of education, certification, exercise programming content, and advanced credentials to this fast growing market and industry. The company is the market leader in the personal training vertical with its NASM Certified Personal Trainer (CPT) certification and is positioned for market share growth and expansion opportunities in other verticals.
Position Summary:
The Sales Development Representative (SDR) is responsible for driving qualified leads and revenue generation for NASM and AFAA. These sales generating opportunities will be accomplished through utilizing our social media, email automation, and phone campaigns. The SDR will be responsible for the development of new, existing, and re-engagement of disqualified leads. The SDR will also be responsible for communication targeted at existing NASM and AFAA customers to encourage repeat business. The SDR will work with sales, marketing, operations, and other key personnel throughout the organization to identify opportunities and develop better marketing communication to our existing customer base and will assist with adjusting messaging in our marketing efforts.
Responsibilities:
• Manage sales opportunities from Facebook, Twitter, Instagram, Phone channels and Email channels.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Manage priorities and efforts of Phone, Social Media and Email Marketing campaigns to quickly distribute sales opportunities to the sales team.
• Provide detailed and accurate reporting on Phone and Email Marketing efforts to improve messaging to customer base.
• Distribution of qualified sales opportunities to the sales team.
Education & Experience:
• BA/BS is preferred
• Minimum 2+ years of sales experience with a proven record of success.
Skills & Abilities:
• Superior written and grammar skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers.
• Resourceful problem-solver who can think laterally and critically to leverage opportunities within a variety of sales channels
• Team player who can effectively collaborate and build working relationships with internal and external stakeholders and constituents to deliver desired outcomes
• Effectively communicate with partners and customers across all cultures
• Attention to detail with the ability to organize and prioritize task.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.