Capitol Federal Savings Bank
Reg E Resolution Specialist (Finance)
Role
Primary purpose of this position is to research and resolve electronic fund transfer (EFT) dispute claims. This position is responsible for analyzing EFT dispute claims to ensure compliance with Regulation E, Regulation Z and all applicable payment network rules and guidelines. Critical thinking required to decipher the proper course of action for various claim types with consideration for network rules and customer type. Accurate analysis of the reported error and processing of the dispute is critical to maximize recoveries and reduce charge offs associated with disputes.
Essential Duties & Responsibilities
Requirements