Miss Kim, LLC
Miss Kim Zingerman's Lead Server (Finance)
Best Korean Food 2020 Ann Arbor, Current Magazine
12 Essential Ann Arbor Restaurants, Spring 2018, Eater Detroit
Found in Translation: Miss Kim in Ann Arbor, Edible WOW
Featured in Issue 2 of Whetstone Magazine
Our Instagram and website
Initial FOH training will include:
Patio Service Provider
FOH Service Provider
Our performance expectations are:
Essential Functions
Uses Square, a touch-screen POS System
Uses touch-screen delivery systems such as Grub Hub
Uses Mac computer to update restaurant and menu information, daily
Ability to work independently and multitask
Keeps dining areas and workspaces neat and clean, according to the documented CDC guidelines
Carries the guests order to the table, double checking for accuracy
Can explain all ingredients in our dishes and knows the stories behind our food and beverages
Actively engages in learning about Korean food and culture
Answers guest questions and gets help when needed
Uses various equipment like electric tea pots, dishwashers, knives, and any others as training progresses
Positively responds to direction and does not shy away from requesting assistance from co-workers, supervisors, managers and guests
Replenishes products and supplies on the floor
Treats guests and co-workers with courtesy and respect
Makes eye contact and greets guests enthusiastically, from 6ft distance while wearing a mask
Does whatever it takes to make every guest's experience a great one
Utilizes time well by keeping busy and staying productive with restaurant sidework
Actively engages in documenting and updating standard operating procedures
Documents customer compliments, complaints and suggestions
Attends huddles and training classes as scheduled and required
Maintains safety protocols as outlined by CDC, Zingerman's Community of Business and Miss Kim.
Non-Essential
Assists in other areas of Miss Kim
Trains other staff members
The Success Patterns for this position are:
Two plus years of experience working in restaurant service requiured
Has a reputation for giving great service to guests and co-workers
Can handle multiple tasks at one time
Comfortable with detail oriented cleaning tasks
Excels at giving and receiving constructive feedback
Effectively communicates with team members for the betterment of the team/restaurant
Has good problem solving skills
Has strong interpersonal skills
Is able to work independently and as a member of a team
Communicates professionally and enthusiastically in person and on the phone
Can maintain high energy during the entire shift
Comfortable working with screens and computers
Can work in a fast-paced environment and adapt to change quickly
Able to relocate up to 50lbs occasionally
Successful Candidates will have the following Personal Characteristics:
Likes to have fun at work!
Self-motivated and enjoys learning
Can provide positive and constructive feedback to co-workers
Is passionate about selling great food and giving great service
Regularly makes people feel like they were the best part of your day
Takes safety seriously!