Security First Bank
Proceed Finance Customer Care Specialist (Administrative)
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Role: The Proceed Finance Customer Care Specialist provides loan service and sales for customers by responding to incoming telephone calls, emails, texts, website contact forms and other contacts providing, efficient and consistent service which enhances the customer experience. Complies with department and overall bank policies.
Essential Functions & Responsibilities:
Knowledge, Skills, and Abilities:
Education and/or Experience
Certificates, Licenses, Registrations:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Starting Wage Range and Benefits:
Security First Bank provides some of the most competitive, comprehensive benefits in South Dakota and Nebraska. We believe in our employees and they deserve an environment in which they can excel, with the peace of mind that their families are in good hands. We provide a host of health benefits, financial plans, and other services designed to make like better - both at work and at home.
Listed wage range is for starting wage and prior experience will be taken into consideration. Additional information about benefits is available on the careers page of the company web site. Specific questions about benefits for full or part time status will be answered during the interview process.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.Employer paid benefits for full time status: PTO (vacation and sick pay), EAP (Employee Assistance Program), Short Term Disability, Long Term Disability, Basic Life and Accidental Death & Dismemberment