Maximus Services, LLC
Customer Service Representative – Dept. of Education (Remote near Jacksonville, FL) (Finance)
Maximus is currently seeking Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
This is a remote position, but you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET. No time off is permitted during training.
Pay and Benefits:
Education and Experience Requirements
Additional Requirements as per Contract/Client:
Home Office Requirements:
#Aidvantage #StudentLoanCenter #AdministrativeSupport #LoanSupport #SupportDesk #CallCenterAgent #CustomerServiceAgent #FinancialServicesRep #CustomerCareRep #FinancialAssistant #FinancialCare #StudentLoanServices #ContactCenterRep #LoanAccountRep #StudentLoanRep #StudentAidServicesRep #CustomerServiceAssociate #CallCenterSpecialist #LoanAssistant #TexasJobs #TexasDOECustomerService #CustomerServiceSpecialist #AccountRep #CSR #CCR #CustomerCareRep #TexasCSR #ClientServices #AccountRep #AccountServices #LoanAccountAdvisor #CustomerExperience #CallCenterRepresentative #JacksonvilleCSR #Remote #RemoteJobs #FloridaRemote #RemoteCSR #RemoteCallCenterAgent #FloridaFederalLoanService #FederalLoanServiceHelp #HelpDeskCareers #CustomerEngagementExpert
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
The typical salary range of candidates hired is based on the local market. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.