Goldener Hirsch Host - Winter 2020-21 (Project Management)

PURPOSE OF POSITION: The host/hostess will seat and assist guests in a professional, friendly manner.
SPECIFIC JOB REQUIREMENTS:

Excellent communication skill
Must be able to read and write to facilitate the communication process
Must possess basic computational ability and computer skills
Must possess a strong desire to provide extraordinary, world class guest service
Walking and standing are required the majority of the working day
High school or equivalent education required.
Prefer minimum of one year fine dining service background, however will train appropriate candidates

JOB DUTIES AND RESPONSIBILITIES:

Arriving to work on time, with proper appearance as outlined in training manual
Greeting guests in a warm and friendly manner
Controlling the flow of work in the room by seating guests in station rotation
Seating guests and offering menus in a polite and professional manner
Managing the Open Table reservation system
Taking incoming telephone calls directed to restaurant
Describing restaurant, dress code, menu items, prices, hours of operation and etc.
Acknowledging and offering farewells to departing guests