Inmar

Apply for this job

Tech Ops Engineer (Manufacturing)



Position Summary: 

Under general supervision of the Application Development Manager, the Tech Ops Engineer performs work assignments as part of an operational team which could include supporting Sortation Operations in Inmar's RX Returns warehouse.  Key responsibilities for this position include, but are not limited to:  monitoring all Sorter operations during first and second shifts;  proper loading of wave data into the system;  monitoring for adherence to Standard Operating Procedures;  assistance with issue resolution during the shift. The successful candidate will also work with end-users, domain experts, support teams and product managers.

Primary Accountabilities: 

Technical (100%)

  •  Develop a sound understanding of data flows and business rules, documenting and maintaining them, and asking questions to clarify how systems work.

  • Responsible for detection and escalation of data flow issues between systems and the sorter

  •  Ability to monitor wave files, process flows through to shipping software interfaces

  • Adherence to company architectural and development standards

  • Develop and provide system documentation as needed

  • Demonstrate excellent written and verbal communication skills; ability to interface with all levels of employees and management is required

  • Demonstrate good teamwork and provide guidance and mentorship to less experienced staff members

Required Qualification: 

  • Bachelor's degree (BS/BA) from a four-year college or university and 3+ years of experience; or equivalent combination of education and experience

  • Strong understanding of SQL Server 2008 / SQL Server 2012, SQL Server 2016 a plus

  • Experience with SQL Server SSIS

  • Experience with SQL Server Reporting Services a plus

  • Ability to develop using .NET technologies a plus

  • Experience with SQL Server Analysis Services a plus

  • Proven abilities and knowledge in performance tuning of database related functions

  • Proven ability to work in a demanding, high paced environment

  •  Understanding of systems analysis and design (hardware, software, policies, procedure and data)

  • Ability to develop and maintain good technical and professional communication skills, both written and oral

  •  Ability to research, develop and manage systems unsupervised

  • Experience working in an operational environment

Individual Competencies:

  • Integrity

  • Personal Credibility

  • Self-Awareness

  • Teamwork

  • Adaptable

  • Innovative

  • Curious

  • Analytical and Critical Thinking

  • Problem Solving

  • Communication

  • Collaboration

  • Effective Execution

  • Taking Initiative

  • Coaching

  • Vision and Strategy

  • Change Management

  • Accountability

  • Urgency

 

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

 

While performing the duties of this job, the associate is:  

  • Frequently required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

  • Frequently required to talk or hear and read instructions on a computer monitor and/or printed on paper.

  • Occasionally  required to stand, kneel or stoop, and lift and/or move up to 25pounds.

  • Frequently required to view items at an extremely close range and must be able to adjust and readjust focus.

 

Safety:

  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

 

As an Inmar Associate, you:

  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 

  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 

  • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. 

  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

  • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

​

#LI-RR1

Apply