Mgr, Lean Process Improvement (Marketing)

The Lean Business Process Improvement Manager is a key position helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation. The Lean Business Process Improvement Manager will work closely with managers and their teams on continuous improvement of business processes, A3 thinking and Managing for Daily Improvements (MDI's) with the use of Lean process improvement tools and methodologies. Will plan, implement and facilitate the work activity of the unit to accomplish goals and objectives, facilitate team decisions, resolve team conflict and assist in the development of implementation action plans, including follow-up.

Job Responsibilities:

• Encouraging and building mutual trust, respect, and cooperation among team members. Getting members of a group to work together to accomplish tasks.
• Improvement methodologies and the application of innovative thinking.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• Identify trends and process variations as part of establishing a continuous improvement monitoring system.
• Assist in the development and implementation of a ‘best-in-class' continuous improvement strategy
• Assists leadership in identifying appropriate opportunities and metrics for successful Lean transformation.
• Accountable for leading key improvement efforts across enterprise-wide value streams using established Lean best practices, standard work processes, methods, and tools.
• Leads the facilitation of improvement projects and events of a complex nature with minimal oversight, including assessment, planning, and follow-up. May be responsible for oversight of multiple departments.
• Meets quality standards and the production of expected deliverables during all phases of the event and project life cycle.
• Supports the development of leader standard work for a linked checking system and a linked learning system that connects senior management work to that of the front lines.
• Coaches and mentors Leadership teams in establishing and maintaining the strategic focus area, action plans, dashboards and linked measurement system to execute the work.
• Responsible for the successful management and implementation of business improvement projects/initiatives across the business by developing an enthusiastic, motivated and flexible team and building working relationships ensuring that Health, Safety and Environmental requirements are adhered to.
• Excellent leadership and management skills
• Excellent interpersonal skills
• Ability to manage a variety of cross-functional team members
• Excellent written, verbal and presentation skills
• Excellent organizational and follow-up skills
• Competent in problem solving, team building, planning and decision making

• Bachelor's Level Degree (required); Manufacturing/Engineering/Operations degree is preferred


• 5-7 years of Lean Process Improvement experience required


• Background in manufacturing/distribution or engineering environments


• Prior management experience highly preferred


• Membership of an industry related professional body would be advantageous


• Master Black Belt in Six Sigma or equivalent qualification preferred


• Background in people management and project management


• Qualified Trainer is advantageous