Century Concrete, Inc.
Customer Service Representative - Century Concrete (Education)
Job ID: 252559
Century Concrete, Inc., a CRH company, has operated since 1982. By building solid partnerships with our communities, customers, and employees, we have nurtured solid growth. With safety first, our priority is to attract, develop and retain talented employees through a culture of high performance, career building opportunities based on mutual commitment and a balanced, high quality of life.
Receives and schedules customer orders while providing quality customer service.
Works from general supervision with specified standard policies and practices. Refers to supervisor when in serious doubt as to the proper procedure for a specified action.
PRIMARY DUTIES & RESPONSIBILITIES
REQUIRED MINIMUM QUALIFICATIONS
General knowledge of concrete and related industry practices. Excellent phone and communication skills. Skill in performing basic math calculations such as addition, subtraction, multiplication and division in order to assist customers in calculating the amount of concrete needed. Attention to details, coordination, organization and decision-making skills needed. Ability to accurately and effectively use current computer operating systems and office suite. Ability to exercise initiative and sound judgment, and to react resourcefully under varying conditions. Demonstrate positive teamwork ethic and work well with other departments. Ability to work during evenings and on weekends as assigned.
High school graduation or equivalent preferred.
Five years or more experience in customer service preferred.
One to three years ready mix experience required.
Knowledge of Command software and tracking systems preferred.
About CRH Americas
CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!
Century Concrete Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.