Overhead Door Corporation
Service Technician - Residential (Maintenance)
Who is Wayne Dalton Sales and Service?
Wayne Dalton Sales and Service is a brand of the Overhead Door Corporation, founded in 1921, a Sanwa Holdings Company, headquartered in Lewisville, TX. The Overhead Door Corporation also includes brands such as Wayne Dalton, Overhead Door, Todco, Horton, Genie and Creative Door.
Wayne Dalton Sales and Service supplies, installs, services, and maintains Wayne Dalton garage doors, commercial doors, garage door parts and Genie® garage door openers across the United States. These brands embody the same quality, safety and dependability Wayne Dalton Sales and Service is known for.
Wayne Dalton Sales and Service is a division of Access Systems Division (ASD), one of the most recognized and respected brands in the garage door industry. WDSS operates in 17 locations in the United States providing sales and service of residential and commercial overhead doors. ASD has stood for product quality, expertise, and professional service for almost 100 years. Our nationwide network of authorized distributors leads the way with its reliability and professionalism.
Why Work for Wayne Dalton Sales and Service??
When you join Wayne Dalton Sales and Service, you become an integral part of a dynamic workplace. We're dedicated to delivering top-notch service and products to our clients. To do that, we tap into the potential of our employees and build the best possible teams across our entire organization. This is done through the lens of our Core Values:
Wayne Dalton Sales and Service offers a highly competitive compensation program, including a world-class benefits package. We fully believe that Healthy Employees are Happy Employees!
Comprehensive Benefits Package Includes:
· Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability
· AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays
Other Awesome Benefits Include:
· Blue Care Connection · Education Assistance · Professional Development
· Company Merchandise purchase program · Employee Discount programs
· Personal Property & Casualty Insurance · Employee Assistance Program
· Bereavement, Jury Duty & Voting Pay
Job Description
As a Field Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records.
Job Responsibilities
As a Field Service Technician, you will service existing accounts by analyzing work orders, investigating complaints and resolving problems.
Additional responsibilities for the Field Service Technician include:
Skills/Experience Requirements
Educational Requirements
Physical/Work Environment Requirements