The Network Engineer position provides IT support, assistance and troubleshooting, either on-site or through remote desktop platforms for Business Information Group's clients. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service, communication, organization and ethics. ESSENTIAL DUTIES AND RESPONSIBILITIES • Installation, configuration and maintenance: o Servers o Switches o Firewalls o Endpoints o Cloud solutions including Office 365 o Virtual Infrastructure o Backup Solutions o Anti-virus / Malware protection • Project Planning (with clients) o Scope o Design & analysis o Estimating • IT assistance and troubleshooting - on-site and remote • Collaboration with clients and internal departments • Mentoring others • Other duties as assigned.