Goldener Hirsch Waitperson - Winter 2020-21 (Project Management)

PURPOSE OF POSITION: Provide flawless services to guests in a friendly, professional manner while exceeding guest expectation.

SPECIFIC JOB REQUIREMENTS:
High school or equivalent education requiredMinimum of three years fine dining service backgroundTIPS/SIPS Certification MandatoryExcellent communication skillsKnowledge of the appropriate table settings and service wareAbility to describe all menu items, prices and methods of preparationMust be able to use suggestive selling techniquesMust possess a strong desire to provideextraordinary, world classguest serviceLifting and carrying 15-30 pounds

JOB DUTIES AND RESPONSIBILITIES:
Arriving to work on time, in full uniform with proper appearance as outlined in training manualThorough knowledge of menu(s), wine list and available beveragesCompleting side work, table set-ups and station preparation prior to service and at the end of the shiftProviding guests with 4-diamond fine dining service as directed through Goldener Hirsch Inn trainingMaintaining the condition of the dining room throughout serviceCommunicating clearly with management and other team members to ensure customer satisfaction