Customer Service Representative/Administrative Assistant (Administrative)

Overhead Door Company of Santa Fe, a DH Pace Company, is hiring a Customer Service Representative! The CSR will provide an exceptional customer experience. The CSR will assist walk-in customers, answer phone calls, and manage a variety of administrative tasks. 

Position Overview:

• Provide administrative support to staff, department, and management
• Manage inbound/outbound calls to customers
• Document and track service tickets
• Assist any walk-in customers
• Maintain a high level of professionalism at all times 

 Qualifications:

• A minimum of two (2) years of related work experience and/or training is preferred
• Affinity for taking care of customers and an outstanding work ethic
• Must enjoy working in a fast-paced environment that requires a high attention to detail

 Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. We are in 50 locations and located in 24 states with over 3,000 employees. The company is privately owned. We are have been in business for over 90 years. In 2020 our sales were over $700MM.

We set the tone for success, reward hard work and put employees first:

• Exposure to tenured DH Pace leaders will invest time in training and development.
• Access to online training material to enhance professional skills and product knowledge 
• Advancement and transfer opportunities
• Competitive Compensation
• Comprehensive total benefits package and corporate wellness program
• Paid time off plan

 Successful completion of references, background check and drug screen required

Company: Overhead Door of Santa Fe

Administration