Program Director - Resolution Counseling (Personal Services)

LifeWorks of Austin, TX is looking for a Program Director to join our Resolution Counseling team! The Program Director of Resolution Counseling provides leadership and oversight of the counseling team in providing
strengths-based, trauma-informed orientation, assessment, and group counseling to individuals who have engaged in intimate partner violence.

This full time, exempt position earns a competitive rate and benefits, including 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!

RESPONSIBILITIES

• Coordinates and assists in the development, delivery, and management of program services and initiatives.
• Holds staff accountable for meeting individual and program performance objectives by coaching, planning, monitoring, and appraising job results; conducting training; implementing and enforcing systems, policies, and
• Oversees program compliance with documentation and fidelity standards.
• Oversees program use of and compliance with evidence-based models.
• Assists in compilation, analysis, and reporting of program outcomes and holds program accountable for data quality and accurate and timely reporting of data.
• Oversees hiring, orientation, training, supervision, evaluation, and dismissal of program staff and interns in accordance with policies and procedures.
• Ensures staff is informed, their activities are well coordinated, and they have the necessary resources to carry out their work.
• Tracks and approves timesheets, trainings, and licensure renewals for direct reports.
• Monitors program revenue, through ensuring insurance and other 3^rd party billing and fee collection processes are maintained and adhered to; and communicates with contract officers, program evaluators, and subcontractors, as appropriate.
• Assists in making budgeting recommendations, manages program budgets and monitors grant compliance.
• Interfaces with Customer Relationship Management database system regularly to gather, analyze, interpret, and submit program data to funders and other internal and external stakeholders.
• Participates in agency-wide and community meetings, outreach efforts and projects, and ensures team does as well, when appropriate.
• Ensures the integration of counseling services with other agency services, to support clients in a holistic manner.
• Functions as a liaison between the Agency, funding sources, the Community, universities, and governmental organizations; collaborates with other programs, divisions, and outside entities, as appropriate.
• Provides direct counseling, group, camp, or psychoeducation services as needed.

QUALIFICATIONS

• Requires a Master's degree in Social Work, Counseling or related field with advanced licensure and 5+ years of related experience.
• Experience in program management and procedures, including directing a program or function.
• Experience with documenting services in client databases; proficient level experience with Microsoft Office including, Word, Excel, and Outlook.
• Bilingual is preferred but not required.

ABOUT LIFEWORKS

With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, we are a fearless advocate for youth and families seeking their path to self-sufficiency. LifeWorks goal is to be able to provide clients with the resources they need a place to call home, the chance to heal, and the opportunity to learn and to work. We have one of the most comprehensive continuums of housing and support options for vulnerable youth in the country. We are committed to innovative problem solving, shared accountability and a relentless focus on achieving real, sustainable, and measurable results for the clients we serve. A career at LifeWorks offers opportunities to grow and develop your professional skills while making an immediate difference in the lives of youth and families in our community.

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