Field Service Coordinator/Application Engineer I (Hybrid) (Architecture)
What you will do:
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing.
As a Field Service / Application Engineer, you will serve as a recognized domain expert and authority at the PBU or site. In this role, you will perform a full range of field commercial and technical support functions related to specifying and applying custom products to meet client requirements.
How you will do it:
Coordinate Field Service activities with Titus Sales Representatives as well as their customer's.
Provide commercial and technical application support to the field sales organization on all aspects of products with minimal direction.
Works with a small team of technical employees to provide eloquent resolutions to the selling organization requests for product support with a strong emphasis on Basis if Design.
Provide application training and project management, as the need arises, on Air Handling Systems.
Support Customer Visits (factory tours)
Participate in testing of selection and pricing software.
Partner with internal teams such as manufacturing, engineering, and Customer Service to resolve order issues.
Work with engineering to develop efficient resolutions to unique product applications.
Assist Airside Technical Service with field application issues.
Develop technical documents
Use sophisticated problem-solving techniques requiring regular use of resourcefulness and creativity.
Review and analyze engineering rules and documents as necessary.
Recommend cost savings and value engineering alternatives for Air Handling Units and systems.
Provide technical direction for other specialists, drafters or technicians on specific work assignments.
Be proficient at preparing, checking, and coordinating the release of documentation to support products.
Be proficient and extrapolating ideas into product requirements and apply the philosophy of concurrent engineering with manufacturing process.
Conduct feasibility studies and systems analysis for new applications.
Strive for continuous improvement and teamwork in product development and processes.
What we look for:
BS degree (4 yr. accredited College or University)
Jobsite Construction experience
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.