CORODATA CORPORATION
Senior Customer Service Coordinator (Project Management)
We believe that by taking care of our employees, we take care of our clients. This is why we offer opportunities for advancement to supervisory and management positions. Our values include growth, ambition, and integrity and we prioritize efficiency by offering training in a variety of fields, including data destruction, data storage, record storage and media storage.
The Sr. Customer Service Coordinator willmanage client related functions for the Records and Shredding operations in Point Richmond, including responsibility for all customer service personnel, handling client tours and web training, management of the client on-boarding process, and general responsibilities for client satisfaction and operational relationships. Additionally, responsible for sub-contract vendor relationships, negotiations and on-boarding. Provides backup support for transportation and warehouse supervision including driver routing, opening and closing facility, basic warehouse supervision, and can perform basic driver functions when necessary. Assists as needed in developing and documenting operations processes with specific focus on client facing functions.