Mercy Health
Storage Engineer III (Finance)
Thank you for considering a career at Mercy Health!
This is what we were meant to do - Together!
Position Summary:
The Storage Engineer III responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Monitor performance metrics within the storage environment such as disk I/O utilization, bandwidth utilization, processors, port utilization. Participate in evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles.
The Storage Engineer III position is expected to lead technical projects as well as provide guidance to team members as needed to ensure quality and delivery of work.
This position is expected to work both independently and with various teams across the Mercy Health enterprise.
Responsibilities:
* Perform daily prioritization of work to ensure assigned project and incident SLA requirements are met
* Provide training and mentoring on technologies to peers and colleagues
* Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from group to enterprise wide deployments
* Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation
* Evaluate, tests and perform impact analysis for software and firmware updates
* Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
* Conducts system analysis, configuration management and develops improvements for system performance, availability and reliability.
* Provides in-depth diagnosis for storage systems software/hardware failures and develops solutions.
* Perform tasks related to the operation, servicing, trouble shooting, and administration of platform technologies:
* SAN Fabric components
* Fiber attached configurations
* NAS / iSCSI configurations
* NFS configurations
* Archive solutions
* Virtual / Logical platforms and partitioning
* High Availability and Clustered configurations
Position Requirements (Technical Skills):
* 7-10 years of experience in Enterprise Storage Engineering
* Expert knowledge of EMC VMAX and VNX storage systems
* Expert knowledge of Enterprise NAS and archive storage systems
* Expert knowledge of Brocade SAN fabric technologies
* Expert knowledge of Cisco MDX SAN fabric technologies
* Expert knowledge of NetApp FAS storage systems
* Strong knowledge of de-duplication and compression technologies
* Strong knowledge of Unix/Linux Operating system
* Strong knowledge of virtualized data center architecture and components
* Experienced at SAN and storage monitoring and health reporting
* Strong understanding of server backup and recovery methodologies
* Experience with enterprise-class Infrastructure environments
* Able to prioritize and execute tasks in a high-pressure environment.
* Ability to author technical documents and create procedure manuals
* Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
* Strong understanding of the organization's goals and objectives
* Ability to conduct research into current and future technologies
* Highly self-motivated and directed, with keen attention to detail
* Healthcare knowledge/background including data privacy practices and laws
* Strong customer service orientation
* Experience working in a team-oriented, collaborative environment
* On-call availability 7/24 as part of a rotation schedule
* Other duties as assigned
Position Skills:
* Demonstrate a deep understanding of the application of technology in the technical environment and its business return
* Be capable of designing complex technology solutions taking into account the existing tech landscape
* Be capable of designing clear transition plans to demonstrate to a client how they can achieve their long term objectives in stages
* Have the necessary communication and interpersonal skills to interact with clients at all levels
* Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact
* Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client
* Act as the technical point of contact for clients and technical teams throughout the client life cycle
* Be self-managing and capable of prioritizing work load based on client requirements
Education and Experience:
College diploma or university degree in the field of computer science, telecommunications, information sciences, or related field and/or 7+ years equivalent work experience.
Mercy Health is an equal opportunity employer.
We'll also reward your hard work with:
Scheduled Weekly Hours:
40Work Shift:
All (United States of America)Department:
InfrastructureAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, which is an Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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